You have a right to:

  • Be treated with consideration, respect and dignity.
  • Have consideration shown to the spiritual and cultural beliefs that influence your perception of illness and care.
  • Privacy during medical care and confidentiality of communications and records pertaining to your care in compliance with applicable law.
  • Know who is responsible for coordinating your care.
  • Receive complete and understandable information about your condition and care and participate in decisions regarding your care.
  • Refuse recommendations for treatment to the extent permitted by law.
  • Access to information in your medical record.
  • Receive an explanation of your bill.

You have a responsibility to:

  • Provide accurate and complete information about current and past illnesses, medications and other matters pertaining to your health.
  • Ask questions when you are in doubt.
  • Follow your health care provider’s instructions or discuss any obstacles you may have in complying with your prescribed treatment plan.
  • Accept responsibility for refusing treatment or not following your treatment plan.
  • Keep appointments or cancel on a timely basis.
  • Voice concerns to administration or medical staff without fear of reprisals or discrimination.